If you or someone you know is experiencing a mental health crisis, thoughts of suicide, or immediate danger, please contact one of the resources below. These services are available 24/7 and can provide immediate support.

Call or text 988
https://988lifeline.org

Provides free and confidential emotional support for people experiencing suicidal thoughts, emotional distress, or mental health crises.

Call 911 if someone is in immediate danger or requires urgent medical or psychiatric intervention.

📞 (585) 275-8686
24/7 mental health crisis support for residents of Monroe County.

Trained counselors provide immediate support, crisis intervention, and referrals to local mental health services.

📞 (585) 275-4501

Located at University of Rochester Medical Center, CPEP provides emergency psychiatric evaluations, crisis stabilization, and mental health intervention for individuals experiencing severe psychiatric distress.

📞 (585) 529-3721

Mobile crisis professionals can respond directly to individuals experiencing mental health crises and provide on-site support and evaluation.

📞 Call 211
https://211lifeline.org

Connects individuals and families to local services including mental health support, housing assistance, food resources, and crisis intervention.

📞 1-866-488-7386
Text START to 678678
https://thetrevorproject.org

24/7 crisis support for LGBTQ+ youth and young adults.

Text HOME to 741741
https://crisistextline.org

Connect with a trained crisis counselor through text messaging anytime.

Call 988 then press 1
Text 838255
https://veteranscrisisline.net

Confidential support for veterans, service members, and their families.

📞 1-800-942-6906
Text 844-997-2121
https://opdv.ny.gov

Support and safety planning for individuals experiencing domestic violence.

📞 1-800-RUNAWAY (786-2929)
https://1800runaway.org

Support for youth experiencing homelessness, family conflict, or crisis situations.

 The following organizations provide mental health counseling, crisis intervention, and behavioral health support for youth, families, and individuals throughout the Rochester and Monroe County area.

https://www.urmc.rochester.edu/mental-health.aspx

URMC provides comprehensive behavioral health services including outpatient therapy, psychiatric care, crisis intervention, and specialized programs for children and adolescents.

📞 (585) 275-3535

https://www.rochesterregional.org/services/behavioral-health

Provides mental health counseling, psychiatric services, addiction treatment, and crisis care for youth and adults across the Rochester region.

📞 (585) 723-7740

https://www.monroecounty.gov/mentalhealth

Coordinates mental health services and community resources for residents of Monroe County, including crisis response, prevention programs, and service navigation.

📞 (585) 753-6047

https://www.hillside.com

Provides counseling, residential programs, family support, and youth development services for children and adolescents facing emotional or behavioral challenges.

📞 (585) 256-7500

https://www.cfcrochester.org

Offers mental health counseling, family therapy, trauma services, and crisis support programs for individuals and families.

📞 (585) 546-7220

https://villaofhope.org

Provides mental health services, crisis intervention, education support, and residential programs for youth experiencing emotional and behavioral challenges.

📞 (585) 328-0834

https://www.liberty-resources.org

Offers outpatient counseling, psychiatric services, family therapy, and integrated behavioral health support.

📞 (585) 410-3370

https://www.urmc.rochester.edu/childrens-hospital/behavioral-health.aspx

Provides specialized mental health treatment and therapy services for children and adolescents.

📞 (585) 275-2971

https://www.endeavorhealth.org

Offers mental health counseling, psychiatric services, addiction treatment, and crisis support programs.

📞 (585) 348-0400

https://namiroc.org

Provides peer support groups, mental health education programs, and family support services for individuals affected by mental illness.

📞 (585) 423-1593

Need Help Connecting to Services?

If you need help finding the right mental health services or navigating available resources, ROC Youth Community Engagement (RYCE) can help guide you through the process.

We work with youth and families to connect them to trusted providers, educational supports, and community services that promote stability, wellness, and long-term success.

📧 Contact us: support@ryce585.info

 Navigating the education system can be challenging for students and families, especially when additional academic or behavioral support is needed. The resources below provide guidance and advocacy support related to Individualized Education Programs (IEPs), 504 plans, special education services, and student rights.

If you need help understanding these processes, ROC Youth Community Engagement (RYCE) can assist families in preparing for meetings, understanding their rights, and connecting with the appropriate educational supports.

https://www.nysed.gov/special-education

Provides information about special education services, student rights, and the processes involved in developing Individualized Education Programs (IEPs) and 504 plans.

📞 (518) 474-2714

https://parentnetworkwny.org

Offers workshops, family support, and resources for parents of children with disabilities, including guidance on navigating special education services.

📞 (716) 332-4170

https://www.wrightslaw.com

A national resource that provides clear information about special education law, advocacy strategies, and educational rights for students with disabilities.

https://www.monroe2boces.org

Provides regional support services, professional development, and specialized programs that assist school districts in meeting the needs of students with disabilities.

📞 (585) 352-2400

https://www.rcsdk12.org/specialeducation

Provides information about special education services, student supports, and programs available within the Rochester City School District.

📞 (585) 262-8200

https://www.advocatesforchildren.org

Provides support and legal guidance to families navigating special education services and educational access issues.

📞 (866) 427-6033

RYCE supports youth and families by helping them navigate educational systems and advocate for appropriate services. Our work includes:

• Support preparing for IEP and 504 meetings
• Assistance understanding student rights and school policies
• Advocacy during disciplinary or behavioral challenges
• Connecting families with educational resources and community supports
• Helping youth stay engaged in school and transition successfully into future opportunities

📧 Need help navigating school systems? Contact us:
support@ryce585.info

 Positive mentorship and youth development programs play a critical role in helping young people build confidence, leadership skills, and a sense of purpose. The organizations below provide mentorship, enrichment programs, and leadership opportunities that support youth growth both inside and outside the classroom.

https://www.bbbsr.org

Big Brothers Big Sisters connects youth with caring adult mentors who provide guidance, encouragement, and positive role modeling. Their programs focus on helping young people build confidence, develop goals, and reach their full potential.

📞 (585) 442-2250

https://bgcrochester.org

Provides safe spaces for youth with programs focused on academic success, leadership development, healthy lifestyles, and career readiness.

📞 (585) 328-0834

https://teenempowerment.org

A youth leadership and employment program that empowers young people to organize for positive social change while developing professional and leadership skills.

📞 (585) 325-3050

https://www.centerforyouth.net

Provides counseling, youth development programs, crisis support, and safe spaces for young people facing challenges at home or in school.

📞 (585) 473-2464

https://www.urbanleagueroc.org

Offers mentoring, workforce readiness programs, educational support, and leadership development opportunities for youth across Rochester.

📞 (585) 325-6530

https://rochesterymca.org

Provides youth development programs including after-school programs, leadership initiatives, sports programs, and mentorship opportunities.

📞 (585) 546-5500

Programs that help young people develop leadership skills and become active participants in their communities.

https://www.monroecounty.gov/mentalhealth-swat

Spreading Wellness Around Town (SWAT) is a youth-led initiative that empowers young people with lived experience in child-serving systems to advocate for mental health awareness, wellness, and systems improvement.

https://www.cityofrochester.gov/mbk

A national initiative focused on improving outcomes for young men of color through mentorship, education support, and career development opportunities.

If you are looking for mentorship, youth programs, or leadership opportunities, ROC Youth Community Engagement (RYCE) can help connect youth and families with programs that support growth, confidence, and long-term success.

📧 Contact us:
support@ryce585.info

 Families often face complex challenges that require access to reliable community support systems. The organizations below provide assistance with housing, food security, family counseling, parenting support, and connections to essential services throughout the Rochester and Monroe County region.

📞 Dial 211
🌐 https://www.211lifeline.org

211 Lifeline connects individuals and families to local resources including housing assistance, food programs, mental health services, crisis intervention, and financial support services. The service is available 24/7 and is free to use.

📞 (585) 546-7220
🌐 https://www.cfcrochester.org

Provides family counseling, parenting programs, housing support, refugee services, and crisis intervention for individuals and families across the Rochester community.

📞 (585) 473-2464
🌐 https://www.centerforyouth.net

Offers counseling, emergency housing for youth, family mediation services, and support programs for young people and families experiencing conflict or instability.

📞 (585) 325-5116
🌐 https://abcinfo.org

Provides community programs that support families through employment assistance, early childhood programs, housing support, and financial stability services.

📞 24-Hour Hotline: (585) 222-SAFE (7233)
🌐 https://willowcenterny.org

Provides confidential support, emergency shelter, legal advocacy, and counseling for individuals and families experiencing domestic violence.

📞 (585) 328-3380
🌐 https://foodlinkny.org

Foodlink supports community food programs and helps connect families to food pantries, meal programs, and nutrition resources throughout the Rochester area.

📞 (585) 697-3600
🌐 https://www.rochesterhousing.org

Provides housing assistance programs, public housing opportunities, and housing stability resources for individuals and families.

📞 (585) 381-0470
🌐 https://theparentingvillage.org

Offers parenting support groups, education programs, and community connections for families raising children in the Rochester area.

📞 (585) 753-5400

Provides home visiting services and support for parents with young children to strengthen parenting skills and promote child development.

If you need help finding family support services or connecting with community programs, ROC Youth Community Engagement (RYCE) can help guide you to the right resources.

Our team works with families to identify support systems that strengthen stability, well-being, and long-term success for youth and caregivers.

📧 Contact us:
support@ryce585.info

 Every young person deserves to feel safe, supported, and respected. The following organizations provide resources, crisis support, community programs, and advocacy specifically for LGBTQ+ youth and young adults.

📞 Call: 1-866-488-7386
💬 Text: START to 678678
🌐 https://www.thetrevorproject.org

The Trevor Project provides 24/7 crisis support and suicide prevention services for LGBTQ+ youth and young adults. Trained counselors offer confidential support through phone, text, and online chat.

📞 1-800-246-7743
🌐 https://www.lgbthotline.org

Provides confidential peer support for LGBTQ+ youth. The service offers information about local resources, support groups, and mental health services.

🌐 https://www.glaad.org

GLAAD works to advance acceptance and understanding of LGBTQ+ individuals through education, advocacy, and community support.

🌐 https://pflag.org

PFLAG offers resources, education, and support groups for LGBTQ+ individuals, families, and allies.

📞 (585) 244-8640
🌐 https://www.gayalliance.org

Provides advocacy, support programs, community events, and resources for LGBTQ+ individuals in the Rochester area.

🌐 https://www.glsen.org

GLSEN focuses on creating safe and inclusive schools for LGBTQ+ students through advocacy, research, and education initiatives.

LGBTQ+ youth often face unique challenges related to identity, acceptance, and mental health. Access to supportive communities and affirming resources can make a significant difference in helping young people feel safe, valued, and empowered.

If you or someone you know needs support, please reach out to one of the resources above.

ROC Youth Community Engagement (RYCE) can help connect youth and families with affirming resources, mental health services, and supportive programs in the Rochester community.

📧 Contact us:
support@ryce585.info

📞 1-800-662-HELP (4357)
🌐 https://www.samhsa.gov/find-help/national-helpline

A free, confidential, 24/7 treatment referral and information service for individuals and families facing mental health or substance use disorders. SAMHSA connects callers with local treatment facilities, support groups, and community-based organizations.

📞 (585) 467-2230
🌐 https://www.delphirise.org

Delphi Rise provides prevention programs, outpatient treatment services, recovery support, and education for youth and adults affected by substance use disorders.

📞 (585) 325-5100
🌐 https://www.hutherdoyle.com

Offers addiction treatment services including outpatient programs, medication-assisted treatment, recovery counseling, and support services for individuals and families.

📞 (585) 328-0834
🌐 https://villaofhope.org

Provides integrated mental health and substance use treatment services for youth and families, including counseling, residential programs, and prevention education.

📞 (585) 723-7740
🌐 https://www.rochesterregional.org/services/chemical-dependency

Provides inpatient and outpatient treatment services for substance use disorders, including counseling, detox programs, and recovery planning.

🌐 https://al-anon.org

Provides peer support groups for families and friends affected by someone else’s alcohol use. Alateen specifically supports young people whose lives have been impacted by a family member’s substance use.

Substance use prevention programs help youth develop healthy coping skills, decision-making abilities, and support networks that reduce risk and promote resilience.

🌐 https://drugfree.org

Provides education, guidance, and resources for families concerned about youth substance use, including prevention tools and treatment navigation.

If you or someone you care about needs help navigating substance use resources, ROC Youth Community Engagement (RYCE) can assist with connecting youth and families to appropriate services, treatment providers, and recovery support programs.

📧 Contact us:
support@ryce585.info

 Youth and families sometimes face legal challenges related to school discipline, family matters, housing, immigration, or involvement with the justice system. The organizations below provide legal assistance, advocacy, and education to help individuals understand their rights and access fair support within legal systems.

📞 (585) 232-4090
🌐 https://www.lasroc.org

Provides free legal services to eligible individuals and families in areas such as housing, family law, public benefits, and youth-related legal matters.

📞 (585) 454-4060
🌐 https://empirejustice.org

A nonprofit organization that works to protect the rights of low-income individuals through legal advocacy, policy reform, and community education.

📞 (585) 473-2464
🌐 https://www.centerforyouth.net

Offers advocacy and legal support services for youth involved in the juvenile justice system, including guidance for families navigating court processes and youth rights.

📞 (212) 607-3300
🌐 https://www.nyclu.org

Provides legal advocacy and education on civil rights issues, including student rights, discrimination protections, and constitutional rights.

📞 (866) 427-6033
🌐 https://www.advocatesforchildren.org

Supports families navigating education-related legal issues such as special education services, school discipline, and access to appropriate educational opportunities.

📞 (585) 232-3051
🌐 https://www.vlsprochester.org

Provides free legal advice and assistance for individuals facing civil legal issues including housing disputes, family matters, and other legal concerns.

Understanding your rights can help youth and families advocate for fair treatment within schools, courts, and community systems. Legal resources can help ensure that young people receive the protections and support they deserve.

If you need help connecting with legal advocacy or understanding available support, ROC Youth Community Engagement (RYCE) can help guide youth and families toward appropriate legal resources and community partners.

📧 Contact us:
support@ryce585.info

 Young people sometimes face challenges that place them at risk, including mental health struggles, family conflict, school disengagement, homelessness, or involvement with the justice system. Rochester has a network of organizations dedicated to helping youth access support, guidance, and opportunities for positive growth.

The resources below provide programs designed to support at-risk youth through counseling, mentorship, education support, and community services.

📞 (585) 473-2464
🌐 https://www.centerforyouth.net

Provides emergency housing, counseling, crisis intervention, and support services for youth experiencing homelessness, family conflict, or emotional distress.

📞 (585) 256-7500
🌐 https://www.hillside.com

Offers behavioral health services, family counseling, residential programs, and youth development initiatives that support young people facing significant life challenges.

📞 (585) 328-0834
🌐 https://villaofhope.org

Provides mental health counseling, education programs, and residential support for youth experiencing emotional and behavioral difficulties.

📞 (585) 325-3050
🌐 https://teenempowerment.org

A youth leadership and employment program that empowers young people to organize for social change while developing leadership and job readiness skills.

📞 (585) 325-6530
🌐 https://www.urbanleagueroc.org

Provides youth mentoring, academic support, workforce development programs, and leadership opportunities.

📞 (585) 328-0834
🌐 https://bgcrochester.org

Offers safe spaces for youth to participate in academic enrichment, sports, mentorship programs, and leadership development.

🌐 https://www.cityofrochester.gov/mbk

Supports young men of color through mentorship, education initiatives, and career development opportunities.

ROC Youth Community Engagement (RYCE) works alongside families, schools, and community partners to help young people overcome barriers and access the resources they need to succeed.

RYCE provides:

• Youth advocacy and systems navigation
• School advocacy and education support
• Mental health resource coordination
• Mentorship and leadership development
• Guidance for families navigating complex systems

Our goal is to ensure that every young person has access to support, stability, and opportunity.

📧 Need help connecting to services? Contact us:
support@ryce585.info

 ROC Youth Community Engagement (RYCE) works alongside trusted community partners across Rochester and Monroe County to help youth and families access the support they need. These partnerships strengthen our ability to connect individuals to education, mental health services, leadership opportunities, and essential community resources.

Through collaboration with schools, healthcare providers, nonprofit organizations, law enforcement agencies, and public service departments, RYCE helps bridge gaps between systems and ensure youth receive coordinated, trauma-informed support.

Our community partners and collaborating agencies include:

• Monroe County Office of Mental Health
• New York State Office of Mental Health (NYS OMH)
• New York State Department of Health (NYSDOH)
• Monroe County Department of Public Health
• University of Rochester Medical Center (URMC)
• Rochester Regional Health
• Golisano Children’s Hospital

These organizations support youth mental health treatment, crisis response services, behavioral health care, and community wellness initiatives.

• Rochester City School District (RCSD)
• East Irondequoit Central School District (EICSD)
• Monroe 2–Orleans BOCES
• Champion Academy
• University Preparatory Charter School for Young Men
• Vertus Charter School

These educational partners collaborate with RYCE to strengthen student engagement, support youth experiencing academic barriers, and promote educational equity.

• The Center for Youth
• Hillside Family of Agencies
• Villa of Hope
• Teen Empowerment Rochester
• Urban League of Rochester
• Liberty Resources Behavioral Health

These organizations provide youth development programs, counseling services, crisis support, mentorship opportunities, and family support resources throughout the Rochester region.

• Legal Assistance of Western New York (LASROC)
• Willow Domestic Violence Center

These organizations provide legal advocacy, domestic violence support services, and critical protections for vulnerable families and youth.

• Monroe County Department of Human Services (DHS)
• Monroe County Office of Children and Family Services
• Monroe County Department of Public Health
• New York State Office of Children and Family Services (OCFS)

These agencies provide essential services related to child welfare, family support, financial assistance, and public health initiatives.

• Rochester Police Department
• Monroe County Sheriff’s Office
• New York State Police

These agencies play a vital role in community safety and often collaborate with youth programs, crisis response teams, and family services to support safe outcomes for young people.

These partnerships create a coordinated network of care across Rochester, ensuring youth and families have access to comprehensive support systems that promote safety, stability, and long-term opportunity.

Families sometimes face challenges related to housing stability, food access, or financial hardship. The organizations below provide programs designed to help individuals and families meet essential needs and maintain stability.

📞 Dial 211
🌐 https://www.211lifeline.org

211 Lifeline connects individuals and families to community services including housing assistance, food programs, financial support services, and mental health resources throughout the Finger Lakes region.

📞 (585) 697-3600
🌐 https://www.rochesterhousing.org

Provides public housing programs, housing assistance, and affordable housing resources for families in Rochester and Monroe County.

📞 (585) 328-3380
🌐 https://foodlinkny.org

Foodlink supports food pantries, meal programs, and nutrition resources throughout Rochester and surrounding communities.

📞 (585) 325-5116
🌐 https://abcinfo.org

Provides employment programs, financial assistance services, housing support, and early childhood programs designed to strengthen families and promote economic stability.

📞 (585) 987-9500
🌐 https://easternusa.salvationarmy.org

Offers emergency assistance including food support, housing services, clothing assistance, and financial relief programs.

📞 (585) 546-7220
🌐 https://www.cfcrochester.org

Provides housing services, refugee support programs, counseling services, and financial stability programs for individuals and families.

Navigating multiple systems can feel overwhelming. ROC Youth Community Engagement (RYCE) helps youth and families connect to the right services and advocate for the support they deserve.

If you are unsure where to start, our team can help guide you through available resources.

📧 support@ryce585.info